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Participant
January 4, 2023
Answered

Como eliminar un producto individual de 15 dólares en una consola.

  • January 4, 2023
  • 2 replies
  • 262 views

Por error cree una consola y adquiri ilustrator pero ya lo tengo en otro plan. Como puedo eliminar el producto de la consola para equipos. 

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Correct answer iCharles

Hi @Fredy27792088c3go ,

 

You can remove products and licenses during the renewal period only, which commences one month before your anniversary date. If you want assistance removing the product immediately, you would have to contact support, just as @kglad said.

 

Hope this helps.

Charles

2 replies

iCharlesCorrect answer
Legend
January 4, 2023

Hi @Fredy27792088c3go ,

 

You can remove products and licenses during the renewal period only, which commences one month before your anniversary date. If you want assistance removing the product immediately, you would have to contact support, just as @kglad said.

 

Hope this helps.

Charles

kglad
Community Expert
Community Expert
January 4, 2023

if you have a teams/enterprise subscription open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html