como resolver a mensagem de erro desconhecido ao tentar usar qualquer ferramenta no acrobat 11 portugues

Hey eliasn07121970,

Please let me know what exactly you are trying to do.

Also, tell me your exact dot Acrobat version of Acrobat XI and OS.

If possible, share the screenshot of the exact error message that appears.

Hope to get your response.

Regards,

Anubha