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Participant
June 8, 2023
Answered

Company name change request

  • June 8, 2023
  • 3 replies
  • 371 views

I am a reseller and I have been asked to change the name of a customer in the Adobe portal. How can I do this? The reseller console does not give me the option.

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Correct answer SuJoshi

HI @AndyTSI @kglad 

Please note: Team administrators can edit the Organization Name if you've purchased the teams plan directly from Adobe.

If it is from the Reseller or you have an Enterprise contract, then kindly create a support ticket from the admin console so that the request can be forwarded to the correct team.

3 replies

kglad
Community Expert
Community Expert
June 9, 2023

@AndyTSI 

 

to create a ticket, open the support tab on your admin console, https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

SuJoshiCommunity ManagerCorrect answer
Community Manager
June 8, 2023

HI @AndyTSI @kglad 

Please note: Team administrators can edit the Organization Name if you've purchased the teams plan directly from Adobe.

If it is from the Reseller or you have an Enterprise contract, then kindly create a support ticket from the admin console so that the request can be forwarded to the correct team.

kglad
Community Expert
Community Expert
June 8, 2023

did you check settings>console settings>edit?

 

https://helpx.adobe.com/in/enterprise/using/console-settings.html