Skip to main content
Participant
November 4, 2022
Question

Company, team member Access

  • November 4, 2022
  • 3 replies
  • 249 views

Hello all.. Is there a way that my team members in my company can have access to our specific account without having them to sign in using the owner's email and password? Is this ik a license for user access or something? Please help. Thank you. 

    This topic has been closed for replies.

    3 replies

    Abambo
    Community Expert
    Community Expert
    November 5, 2022

    I have to admit, that I do not understand your request. 

     

    If yo have an individual licence, that licence is only for that individual. If you have a Teams or Enterprise licence, you need a licence pool that is big enough for all your users (5 users, 5 licences). However, Teams/Enterprise licenses can be allocated to a different user if needed. 

     

    You can also create administrators, that do not need a product licence attributed to them. Basically, that correspondents to a free licence and access to the free tools.

    ABAMBO | Hard- and Software Engineer | Photographer
    Nancy OShea
    Community Expert
    Community Expert
    November 4, 2022

    [Moderator moved from Using the Community forums to Enterprise & Team plans.]

    Did your IT dept Admin assign a Team license to this user? 

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    November 10, 2022

    I'm thinking not. I believe that's what I'm trying to do. I don't want to pay extra, just to have them have access.

    kglad
    Community Expert
    Community Expert
    November 10, 2022

    open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html