Hello, I have been charged 62,99 this month when I had been paying 36,29 a month. I find it difficult to contact Adobe service to cancel this last payment as this is not what I want to pay for the programs. I have been paying for years and it is totally unaffordable. Can you please help me get back what I payed this month before cancelling my account? Thank you, much appreciated!

I have the same problem and can't get in contact with somebody. An app i can not install on my phone

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Hello, I have been charged 62,99 this month when I had been paying 36,29 a month. I find it difficult to contact Adobe service to cancel this last payment as this is not what I want to pay for the programs. I have been paying for years and it is totally unaffordable. Can you please help me get back what I payed this month before cancelling my account? Thank you, much appreciated!

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kgladCorrect answer

Community Expert

if you have an enterprise or teams subscription, contact the plan administrator.

if you have an individual subscription, the process is different (and you posted in the wrong forum). let me know.

Participant

I have the same problem and can't get in contact with somebody. An app i can not install on my phone

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Community Expert

you have a teams or enterprise subscription and cannot contact the plan administrator?

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Correct answer

Community Expert

if you have an enterprise or teams subscription, contact the plan administrator.

if you have an individual subscription, the process is different (and you posted in the wrong forum). let me know.

Translate

Participant

I managed to get in touch with someone through the app. Thank you for your reply, much appreciated.

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Community Expert

you're welcome.

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