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Contact your it admin for access. Adobe CC illustrator and photoshop IOS

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Hi! I need help getting into Adobe illustrator and photoshop, when I open the app it tells me to contact the admin for access?

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AbamboCorrect answer

Community Expert

Hi @Kaylei5C16 ,

If you have a teams licence, access to CC is managed by an admin inside of your organization. You need to contact this admin or admins (depending on the organization, there may be more than one) for the trouble resolution.

ABAMBO | Hard- and Software Engineer | Photographer

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You're trying to run Photoshop on your iPad?

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Espoir34013559poqs

Participant

Bonjour monsieur, est ce que je peux être utilisateur responsable de mon téléphone

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kglad

Community Expert

@Espoir34013559poqs

are you having a problem?

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Abambo

Correct answer

Community Expert

Hi @Kaylei5C16 ,

If you have a teams licence, access to CC is managed by an admin inside of your organization. You need to contact this admin or admins (depending on the organization, there may be more than one) for the trouble resolution.

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ABAMBO | Hard- and Software Engineer | Photographer

K

Kaylei5C16Author

Participant

Right, but is that the same if I bought it from collegebuys.com?

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Abambo

Community Expert

The message suggests so. I was an admin of a teams account and the admin can set the message that is shown. Mine was to contact my company's helpdesk. So whoever is the admin of your license, you should know how to contact him/her or the attributed helpdesk.

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ABAMBO | Hard- and Software Engineer | Photographer

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