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gabriel squiassi
Participant
March 2, 2026
Question

Contract Admin consegue atribuir licenças?

  • March 2, 2026
  • 2 replies
  • 14 views

Assinei o Acrobat Pro 2024 2 licenças, no entanto quando entro no adminconsole não estou conseguindo atribuir essas licenças, quando vou em usuários e vou tentar atribuir produtos não aparece nenhum. Será que isso acontece por eu ser apenas contract admin? O que devo fazer para poder atribuir essas licenças?

 

    2 replies

    Community Manager
    March 2, 2026

    Hi ​@gabriel squiassi 

    I have responded to your private message. Please check. 

    Regards,
    ^AN

    Community Manager
    March 2, 2026

    Hi ​@gabriel squiassi 

    Thank you for reaching out. Upon reviewing the details, I am unable to locate any active subscription associated with the email address used to post this query.

    Could you please reply to this post using the email address linked to your subscription, or share the correct subscription email with me via private message? You can do so by clicking on my profile and selecting the “Send Message” option.

    Once I have the correct account information, I will be able to review the details and assist you more effectively.

    Additionally, if this concerns license assignment within a Teams account, you may refer to the following documentation for guidance:
    https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

    I look forward to your response.

    Regards,
    ^AN