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tsch44954403
tsch44954403
Participant
August 5, 2015
Question

Convert license type

  • August 5, 2015
  • 2 replies
  • 1057 views

Is it possible to convert a device license to a named user license?

    This topic has been closed for replies.

    2 replies

    rpandita
    rpandita
    Inspiring
    November 8, 2017

    Hi tsch44954403 ,

    Yes.

    Step 1: Create a serialization package and run the Deserialization.exe file.

    Step 2: Now create another package , Named user licensing package and deploy it.(Only include Creative cloud desktop application.)

    Step 3: Once deployed, end user has to log in to Creative Cloud desktop application and then launch any application and make sure it works fine.

    ~Rohit

    tsch44954403
    tsch44954403Author
    Participant
    November 8, 2017

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    Thank you for contacting the TSC IT Help Desk.

    Ticket# has been created.

    If you have any questions or concerns, please contact us via one of the following methods:

    Phone: 956-295-3800

    Email: helpdesk@tsc.edu

    Thank you,

    Your friendly Scorpion Help Desk

    Go Scorpions! Sting’em hard!

    D
    daven58561336
    Participant
    November 7, 2017

    I'm trying to do the opposite. We have a license that was used by a user who has left the organization, and would like to set it up on a shared computer so anyone can use it. Is this possible?

    rpandita
    rpandita
    Inspiring
    November 8, 2017

    Hi daven58561336 ,

    If you have a serial key, yes.

    Step 1: Remove Adobe Creative cloud desktop application from the computer using Uninstall the Adobe Creative Cloud desktop application

    Step 2: Use CC cleaner tool to remove Adobe application manager - Use the Creative Cloud Cleaner Tool to solve installation problems

    Step 3: Download CCP and create a Serial number package including the applications that you want to install.

    https://ccmdls.adobe.com/AdobeProducts/KCCP/1/win32/CCPLauncher.exe

    https://ccmdls.adobe.com/AdobeProducts/KCCP/1/osx10/CCPLauncher.dmg

    ~Rohit

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