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Participant
Nov 10, 2025 6:52 AM UTC
Question

Couldn't sign in

Couldn't not sign in show - "This site can't be reached" need help

1 reply

Legend
Nov 10, 2025 8:48 AM UTC

Hi @ADITYA_1547,

Thank you for reaching out. Based on your query, it seems that you are unable to sign in to the Creative Cloud app and are receiving the following prompt: “This site can’t be reached.”


Could you please confirm whether you are seeing this prompt while signing in to the Creative Cloud Desktop app or when accessing https://adobe.ly/43RGM6q through a browser?
Please refer to the following guide for a possible fix to this issue:
https://adobe.ly/43RGMDs


Try the steps mentioned in the post and let us know if the issue persists.

Regards,
^AN

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