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graphicsBPC
Participant
Dec 12, 2017 7:02 PM UTC
Answered

Creative Cloud account changing ownership

Hey all,

I've been using creative cloud with my work email address for quite a few years and my CC Library has grown extensively - now my company has merged with another and under a different payment plan and email addres - my worry is will I be able to keep my CC Library under the old email address or can I transfer to to the new one - please help - this is happening fast.

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    AnkitTech101
    AnkitTech101Correct answer
    Adobe Employee
    Dec 13, 2017 2:53 AM UTC

    Hi,

    My advice would be to move over all the assets under your old ID to the new one. The below help article describes how this can be done:

    Migrate assets using Adobe Creative Cloud

    Hope this helps,

    Ankit

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    2 replies

    AnkitTech101
    Adobe Employee
    AnkitTech101Correct answer
    Adobe Employee
    Dec 13, 2017 2:53 AM UTC

    Hi,

    My advice would be to move over all the assets under your old ID to the new one. The below help article describes how this can be done:

    Migrate assets using Adobe Creative Cloud

    Hope this helps,

    Ankit

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Dec 12, 2017 7:53 PM UTC

    [moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

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