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andrewburgessrcc
Participant
March 31, 2020
Answered

Creative Cloud/Acrobat DC on RDS

  • March 31, 2020
  • 1 reply
  • 1175 views

In order to immediately facilitate accessing to Adobe Acrobat DC for staff working from home, we installed Creative Cloud App with Acrobat Professional DC on our RDS server (with roaming profiles).  By default this has put it in Trial Mode.  What is the best way our users can use Acrobat without reaching the end of the trial period?

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Correct answer Bani Verma

Hi there, 

 

This is a known issue with Acrobat, please see the known issues section on the following help page to know how you can troubleshoot this: https://helpx.adobe.com/enterprise/kb/covid-19-edu-labs-faq.html#known-issues.

 

Hope this helps.

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
April 1, 2020

Hi there, 

 

This is a known issue with Acrobat, please see the known issues section on the following help page to know how you can troubleshoot this: https://helpx.adobe.com/enterprise/kb/covid-19-edu-labs-faq.html#known-issues.

 

Hope this helps.

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