Creative Cloud App Catalina Not Working - SOLVED

Forum|Forum|6 years ago
October 11, 2019
2 replies
322 views

No worries. It was an issue on our end.

This topic has been closed for replies.

Correct answer 5minutes

Nothing on Adobe's end.

I was getting an error on the Creative Cloud app, which would try to repair itself and fail repeatedly. The issue was due to an enterprise software auditing program we have that had quarantined CC in Catalina as unrecognized and so it was blocked. Once that package was adjusted by our admins, everything worked well.

5

5minutesAuthorCorrect answer

Participant

Nothing on Adobe's end.

I was getting an error on the Creative Cloud app, which would try to repair itself and fail repeatedly. The issue was due to an enterprise software auditing program we have that had quarantined CC in Catalina as unrecognized and so it was blocked. Once that package was adjusted by our admins, everything worked well.