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Participant
November 14, 2024
Answered

Creative Cloud Apps Usage reports - Per User

  • November 14, 2024
  • 3 replies
  • 2166 views

Looking for ways that from the admin console to be able to generate a usage report on the apps that licensed users are using and for how long. That way if an license is not activately being used it can be reallocated to a user who does require the license.

 

The reason being is that we are find that members are coming in and asking to get an adobe license when other accounts that are licensed are not using them for anything longer then a day before not being used again for Months.

Correct answer sprinklr-integration-user

Hi @InsightIT,

 

Thank you for reaching out and sharing your concerns regarding Adobe license management. Currently, the Adobe Admin Console does not offer a feature to track individual usage of Creative Cloud apps, including details about the frequency or duration of software usage by licensed users.
If this functionality would be valuable for your organization, you can submit a feature request through the Adobe Feature Request Form (Wishlist).

 

Please let us know if you need further assistance or have any additional questions.

 

Regards,
^AN

3 replies

Kevin Stohlmeyer
Community Expert
Community Expert
November 25, 2024

@InsightIT in lieu of the Admin Console shortcomings on license tracking, take a look at Flexera - we use it to track usage for contract true ups.

Inspiring
November 22, 2024

Hi @InsightIT,

 

Thank you for reaching out and sharing your concerns regarding Adobe license management. Currently, the Adobe Admin Console does not offer a feature to track individual usage of Creative Cloud apps, including details about the frequency or duration of software usage by licensed users.
If this functionality would be valuable for your organization, you can submit a feature request through the Adobe Feature Request Form (Wishlist).

 

Please let us know if you need further assistance or have any additional questions.

 

Regards,
^AN

Known Participant
July 11, 2025

This wishlist form does not load anything. Should it?

Community Manager
July 11, 2025

Hi @v2theg,

 

Thank you for reaching out.

You can submit your request directly in our Enterprise & Teams Community at the following link: Adobe Enterprise & Teams Community

Once posted, we will review the request and share it with the relevant internal teams for consideration.

As confirmed, you have already submitted your request in the mentioned post. We have forwarded it to our internal teams for review.

Please let us know if you require assistance with any other queries.

 

Regards,
^AN

jane-e
Community Expert
Community Expert
November 22, 2024

@InsightIT wrote on 13 November

 

I've moved your post from Creative Cloud Desktop to Enterprise & Teams

 

Jane