Creative Cloud Apps Usage reports - Per User

Question

Looking for ways that from the admin console to be able to generate a usage report on the apps that licensed users are using and for how long. That way if an license is not activately being used it can be reallocated to a user who does require the license.

The reason being is that we are find that members are coming in and asking to get an adobe license when other accounts that are licensed are not using them for anything longer then a day before not being used again for Months.

sprinklr-integration-user · Accepted Answer

Hi @InsightIT,

Thank you for reaching out and sharing your concerns regarding Adobe license management. Currently, the Adobe Admin Console does not offer a feature to track individual usage of Creative Cloud apps, including details about the frequency or duration of software usage by licensed users.
If this functionality would be valuable for your organization, you can submit a feature request through the Adobe Feature Request Form (Wishlist).

Please let us know if you need further assistance or have any additional questions.

Regards,
^AN

Kevin Stohlmeyer · Answer

@InsightIT in lieu of the Admin Console shortcomings on license tracking, take a look at Flexera - we use it to track usage for contract true ups.

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