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Participant
December 8, 2022
Question

Creative Cloud File Sharing - Not Working

  • December 8, 2022
  • 2 replies
  • 267 views

I shared a folder within my library for another team member to add graphics from Photoshop into it.

I have also been adding graphics to this folder and it has been appearing on her side. However, the graphics she has added aren't showing up on my side. Can this be fixed?

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2 replies

Abambo
Community Expert
Community Expert
December 8, 2022

Sharing is bidirectional if edit is authorized:

 

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
December 8, 2022

reset any suspect cc desktop app (ie, for any user with a possible cc file problem):

make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R