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A
abdulaleem
Participant
April 3, 2017
Answered

Creative Cloud for team All apps MEL vs MEA

  • April 3, 2017
  • 5 replies
  • 820 views

We previously had 15 licenses of Creative Cloud for team All Apps through a VIP(Value Incentive Plan) subscription

We are purchasing a new subscription now and all the re-sellers have quoted for the MEL version.

We need to know if MEL supports Arabic language as well.

Is there any way that I can get a confirmation on the language pack of the previous subscription ?

If the previous subscription was MEL we can ask the re-sellers to proceed further.

If the previous subscription was MEA, we need to ask the re-sellers to send quotes for MEA but this would take time and we need the software quickly.

I saw this post which says that now CC supports all languages in a single version

What is the language set of Adobe Creative Cloud? - Super User

So if MEL supports Arabic language we can go ahead with out any delay.

If you can clarify these points it will be of great help

This topic has been closed for replies.
Correct answer alisterblack

Hi,

I can't check that SKU without details of your account.

The best way to take this forward is to contact our support directly.

To contact support please use one of the following options.

Creative Cloud for Enterprise - from the Admin Console go to the support tab to open a case. Phone and chat options are also available here.

Creative Cloud for Teams - from the CCT Admin Console go to the Help tab for chat and phone options.

Alternatively please Contact Customer Care

5 replies

alisterblack
alisterblackCorrect answer
Inspiring
April 10, 2017

Hi,

I can't check that SKU without details of your account.

The best way to take this forward is to contact our support directly.

To contact support please use one of the following options.

Creative Cloud for Enterprise - from the Admin Console go to the support tab to open a case. Phone and chat options are also available here.

Creative Cloud for Teams - from the CCT Admin Console go to the Help tab for chat and phone options.

Alternatively please Contact Customer Care

A
abdulaleemAuthor
Participant
April 12, 2017

Thanks again.

I contacted the customer support and got the required details.

A
abdulaleemAuthor
Participant
April 10, 2017

Thanks alisterblack for the helpful link.

Can I also get to know the the details of the part numbers mentioned in my previous post.

I just need to know the version of "65206836C01A12" -  Is it MEL or MEA ?

A
abdulaleemAuthor
Participant
April 6, 2017

The previous part number that we purchased was : 65206836C01A12

The quotes we received are for : 65270773BC02A12

We know that the current version "65270773BC02A12" is MEL

We need to know what was this previous version "65206836C01A12" - MEL or MEA ?

alisterblack
alisterblack
Inspiring
April 3, 2017

You can determine the installation language either via the preferences of the Creative Cloud Desktop App or when packaging.

For packaging options see Create named Adobe Creative Cloud packages

Kanikas
Kanikas
Legend
April 3, 2017

Moving to Deployment for Creative Cloud for Team, Enterprise, & CS​

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