Creative Cloud for Team installation failed

Question

I purchased a Creative Cloud for Teams.Through the admin panel, I did the Deployment of the devices, downloaded the Creative Cloud Packager and formed the necessary set of applications.After that, I transferred the created package to another computer and started the installation. But there was an error during the installation.I tried to install the package on other computers, anyway, the error gets out.I tried to install the package on other computers, anyway, the error gets out. On the computer, the previous versions of the program are fully deleted.What should I do?

alisterblack · Accepted Answer

I would recommend installing via terminal with elevated privileges using sudo. Details can be found below.

Creative Cloud Help | How to install a package created with Creative Cloud Packager

If you still have problems you should gather the log files via the Log Collector Tool and reach out to support who can assist with analyzing the log to see where the problem lies.

To contact support please use one of the following options.

Creative Cloud for Enterprise - from the Admin Console go to the support tab to open a case. Phone and chat options are also available here.

Creative Cloud for Teams - from the CCT Admin Console go to the Help tab for chat and phone options.

Alternatively please go to https://helpx.adobe.com/contact.html

alisterblack · Answer

Hi,Can you supply further information regarding what applications are in the package, what platform you are deploying to and how you are installing the package?

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