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Participant
September 4, 2013
Question

Creative Cloud for Teams - lost access

I'm the account manager for Creative Cloud for Teams, but my account is now showing that I just have a free trial. The other member of my team has full access still but no admin rights. How do I correct?

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5 replies

Adobe Employee
September 4, 2013

Hi MtechTown,

If you wish to use the Adobe products with your Adobe ID then you need to send an invitation to yourself and accept the same. After the KInvitation is accepted you can activate your subscription.

Please let us know if it helps.

regards,

Abhijit

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Participant
October 31, 2022

I assigned a Creative Cloud license to a team member, he received the email invite, accepted but keeps saying it is a trial license. Can someone help?

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kglad
Community Expert
Community Expert
October 31, 2022

use the contact tab on your admin console.

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