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Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
Aug 22, 2017 12:32 PM UTC

The new ACCC App has released the version of 4.2.0.211. Can U offer the offline download links？thanks~~


Download links :

Download Creative Cloud desktop app

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22 replies

moudzkrayem@gmail.com
Participant
Nov 20, 2019 12:02 PM UTC

Dude just download the full cc app from here
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
this way it doesnt need to retrieve all the installation files online

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javaunf49343446
Participating Frequently
Sep 19, 2019 10:17 PM UTC

If you're on wifi, try to use mobile hotspot from your cell phone plan. That solved my problem!!

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    Bani Verma
    Bani Verma
    Legend
    Aug 9, 2017 10:30 AM UTC

    Moving to Deployment for Creative Cloud for Team, Enterprise, & CS​

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    Kadza Neon
    Kadza Neon
    Participating Frequently
    Aug 8, 2017 1:34 PM UTC

    We have noticed that all our MAC users are having no issue with updating CC, but the users with PC all get stuck between 40 and 42%

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    Govardhan.V
    Govardhan.V
    Participating Frequently
    Aug 8, 2017 2:26 PM UTC

    Did you tried with Offline installer file which is 316MB in size?

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    Kadza Neon
    Kadza Neon
    Participating Frequently
    Aug 8, 2017 2:45 PM UTC

    yes downloaded it, unzipped and ran setup.

    should I take PC off internet and then do the install or does it mater, I am remotely logged into the PC.

    I can go to his desk and try if you think it will make a difference

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Aug 8, 2017 12:03 PM UTC

    empty your temp and tmp folders

    quit your desktop app

    right click the app exe>click 'run as administrator'

    retry downloading

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    ctechm31285750
    Participant
    Aug 8, 2017 12:14 PM UTC

    Hey kglad,

    Where can I find the temp files and is this the only fix?

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    Govardhan.V
    Govardhan.V
    Participating Frequently
    Aug 8, 2017 12:55 PM UTC

    Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

    Type in below command and hit 'Enter' key.

    %temp%

    It will open Temp folder. ( You can skip the files which cannot be deleted )

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