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Correct answer Govardhan.V

The new ACCC App has released the version of 4.2.0.211. Can U offer the offline download links？thanks~~


Download links :

Download Creative Cloud desktop app

22 replies

M
moudzkrayem@gmail.com
Participant
November 20, 2019

Dude just download the full cc app from here
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
this way it doesnt need to retrieve all the installation files online

J
javaunf49343446
Participating Frequently
September 19, 2019

If you're on wifi, try to use mobile hotspot from your cell phone plan. That solved my problem!!

    Bani Verma
    Bani Verma
    Legend
    August 9, 2017

    Moving to Deployment for Creative Cloud for Team, Enterprise, & CS​

    Kadza Neon
    Kadza Neon
    Participating Frequently
    August 8, 2017

    We have noticed that all our MAC users are having no issue with updating CC, but the users with PC all get stuck between 40 and 42%

    Govardhan.V
    Govardhan.V
    Participating Frequently
    August 8, 2017

    Did you tried with Offline installer file which is 316MB in size?

    Kadza Neon
    Kadza Neon
    Participating Frequently
    August 8, 2017

    yes downloaded it, unzipped and ran setup.

    should I take PC off internet and then do the install or does it mater, I am remotely logged into the PC.

    I can go to his desk and try if you think it will make a difference

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 8, 2017

    empty your temp and tmp folders

    quit your desktop app

    right click the app exe>click 'run as administrator'

    retry downloading

    C
    ctechm31285750
    Participant
    August 8, 2017

    Hey kglad,

    Where can I find the temp files and is this the only fix?

    Govardhan.V
    Govardhan.V
    Participating Frequently
    August 8, 2017

    Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

    Type in below command and hit 'Enter' key.

    %temp%

    It will open Temp folder. ( You can skip the files which cannot be deleted )

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