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Participant
May 24, 2023
Answered

Creative Cloud Issue

  • May 24, 2023
  • 2 replies
  • 344 views
Hey there Creative Cloud Community!  
My Creative cloud had some issue, i can't using beta app feature. I have attched the secrenshort.
can help me how to fix that. 
 
Thank you.

This topic has been closed for replies.
Correct answer Manan Joshi

Hi @Damith30032610ocj6,

Are you logged inot the app via a personal account or via an Enterprise account. If it the latter then probably you will have to contact your Administrator to enable it for you.

-Manan

2 replies

kglad
Community Expert
Community Expert
May 24, 2023

<moved from cc desktop>

Participant
May 31, 2023

Hi @kglad 

Yes I alreday useing Mac decktop.

 

Thank you.

kglad
Community Expert
Community Expert
May 31, 2023

you're welcome.

Manan JoshiCommunity ExpertCorrect answer
Community Expert
May 24, 2023

Hi @Damith30032610ocj6,

Are you logged inot the app via a personal account or via an Enterprise account. If it the latter then probably you will have to contact your Administrator to enable it for you.

-Manan

-Manan
Participant
May 24, 2023

Hi @Manan Joshi 

Much appreciated your support. Sure I will check with my Administrator.

Thank you & Have a Great Day.