Skip to main content
Damith30032610ocj6
Participant
May 24, 2023 5:26 AM UTC
Answered

Creative Cloud Issue

Hey there Creative Cloud Community!  
My Creative cloud had some issue, i can't using beta app feature. I have attched the secrenshort.
can help me how to fix that. 
 
Thank you.

 

This topic is closed to new replies. Start a new post to keep the conversation going.
Manan JoshiCorrect answer
Community Expert
May 24, 2023 5:40 AM UTC

Hi @Damith30032610ocj6,

Are you logged inot the app via a personal account or via an Enterprise account. If it the latter then probably you will have to contact your Administrator to enable it for you.

-Manan

-Manan
View reply

5 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 24, 2023 1:20 PM UTC

<moved from cc desktop>

Translate
Damith30032610ocj6Author
Participant
May 31, 2023 3:14 AM UTC

Hi @kglad 

Yes I alreday useing Mac decktop.

 

Thank you.

Translate
kglad
Community Expert
kgladCommunity Expert
Community Expert
May 31, 2023 3:21 AM UTC

you're welcome.

Translate
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
May 24, 2023 5:40 AM UTC

Hi @Damith30032610ocj6,

Are you logged inot the app via a personal account or via an Enterprise account. If it the latter then probably you will have to contact your Administrator to enable it for you.

-Manan

Translate
-Manan
Damith30032610ocj6Author
Participant
May 24, 2023 5:46 AM UTC

Hi @Manan Joshi 

Much appreciated your support. Sure I will check with my Administrator.

Thank you & Have a Great Day. 

Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices