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M
moinuddinq91261037
Participant
December 5, 2019
Question

Creative cloud left side resource links and fonts are missing from desktop app

  • December 5, 2019
  • 2 replies
  • 841 views

The Fonts Icon and resources Link on left panel is missing from my creative cloud app

tried with repair

Signout and sign in

Check for update, did not helped.

Please help me with this.

 

 

 

Thank you in advance

This topic has been closed for replies.

2 replies

Just Shoot Me
Just Shoot Me
Legend
December 5, 2019

Also viewing the screen shot you Attached, which you should of Inserted into the discussion.

 

 

Your image looks stretched and disstorted. Like your screen resolution isn't correct and that "MAY" have something to do with that window not displaying properly.

Your screen shot.

 

 

Proper displaying of that window from my system.

 

 

    M
    moinuddinq91261037Author
    Participant
    December 12, 2019

    Thanks for the response!

    You mean to say, we need to update the graphic drivers and check?

    If so, then let me know. How it related?

     

     

    Many thanks!

     

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    December 5, 2019

    Moin, what type of Creative Cloud membership are you using? Do you own the computer and network that you are using the Creative Cloud membership on?

    M
    moinuddinq91261037Author
    Participant
    December 12, 2019

    @Jeff, Thank you for your kind response!

    One of our user has adobe enterprise account with all app account.

    She is facing this issue, as per attached screenshot screen should look like the picture from my computer which i shared.

    However it looks missing fonts and some of the options from left panel and on top right header.

    Hope this will clarify info which your looking for.

    Looking to here your response!

     

    Many thanks.

    Moin

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    December 12, 2019

    Thanks, Moin, I will move this public forum discussion to the Enterprise & Teams forum then. The Get Started forum is designed for individual users and memberships.

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