Creative Cloud locks up my PC every night

Question

Every night around 11:35 eastern, creative cloud effectively locks up my PC, making everything unresponsive for approximately a minute. I noticed that right after this behavior I was seeing a toast notification that CC found no updates, so I turned off update checking as well as font sync, but the issue persists. The only solution I've found is to completely kill all CC processes and start it back up when I need to use illustrator or photoshop, but that's not ideal.

Specs are not an issue (Ryzen 9 3900X, 32 gb of RAM, RTX 2080 gpu) so I'm not really sure what's causing the trouble. This is on Windows 10. Nothing else behaves this way OTHER than CC, and illustrator/photoshop themselves have no issues. It's just the nightly system lock-up behavior.

Dj_Creative_enthusiast · Accepted Answer

Hi,Thank you for posting your query. The issue that you have reported seems to be an one odd situation. Hence I would request you to contact our Technical Team so that they can check the log files and investigate further. Please click the link below to contact Adobe staff to help : https://helpx.adobe.com/contact.htmlBe sure to remain signed in with your Adobe ID before accessing the link below. Thank you

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