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Participant
February 11, 2022
Answered

Creative Cloud not showing Install apps

  • February 11, 2022
  • 2 replies
  • 194 views

Hello Team,

 

I am a Graphic designer, i am  mostly use Illustrator, Photoshop,  In-design software but in Cloud app they were showing only "Buy now" button not showing "Install", I have purchesed Monthly package of Adobe my Order Details is :

 

Order number: AE00684107197CIN
Ordered: 

01-Feb-2022

 

 

 

Could you please look into that...and resolve my ASAP.

This topic has been closed for replies.
Correct answer AxelMatt

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

 

 

2 replies

AxelMattCommunity ExpertCorrect answer
Community Expert
February 11, 2022

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participant
February 11, 2022

Hello Team,

 

I am a Graphic designer, i am  mostly use Illustrator, Photoshop,  In-design software but in Cloud app they were showing only "Buy now" button not showing "Install", I have purchesed Monthly package of Adobe my Order Details is :

 

Order number: AE00684107197CIN
Ordered: 

01-Feb-2022

 

 

 

Could you please look into that...and resolve my ASAP.