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Participant
February 4, 2021
Answered

Creative Cloud not working recognizing purchase.

  • February 4, 2021
  • 1 reply
  • 298 views

I bought the Creative Cloud as a Student last week on January 28th, 2021. I was charged in my bank account for the first $19.99 purchase. However, as of today February 4th, 2021, my purchase as not registered the apps say "Buy Now" and "Start Free Trial" even though I purchased them. And inDesign will not even attempt to open for me. The application will not load. What would cause this?

 

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