creative cloud on 2 computers at the same time

Forum|Forum|2 years ago
January 31, 2024
3 replies
5046 views

Hello.

Me and my coworker have 2 computers and we need 2 creative clouds at the same time but we only have 1 e-mail (we both use the same e-mail). I think that is not possible to have 2 license at the same email. How to solve this?

Teams

Correct answer Abambo

Each user needs one licence attributed, meaning 2 licences for 2 users, meaning also 2 Adobe IDs. That also means that you need 2 e-mails. The e-mail does not necessarily be under the form name@company.com, but could also be a gmail or any other e-mail under your control.

You can't share one licence for two users, but you can activate one licence at the same time on 2 computers, given that they are not used concurrently.

I have 2 locations plus one laptop. I switch off one licence on one location or the laptop, if I need to enable the third computer. My 4 coworkers have each their licence and do the same, when they change the location.

Mohammad Aamir Khan

Adobe Employee

Hello All,

Plesae check the updated Policy:

https://helpx.adobe.com/uk/manage-account/using/policy-account-sharing.html#:~:text=No%2C%20individual%20plans%20are%20for%20one%20person%20only

Thanks

Aamir Khan

Abambo

Correct answer

Community Expert

Each user needs one licence attributed, meaning 2 licences for 2 users, meaning also 2 Adobe IDs. That also means that you need 2 e-mails. The e-mail does not necessarily be under the form name@company.com, but could also be a gmail or any other e-mail under your control.

You can't share one licence for two users, but you can activate one licence at the same time on 2 computers, given that they are not used concurrently.

I have 2 locations plus one laptop. I switch off one licence on one location or the laptop, if I need to enable the third computer. My 4 coworkers have each their licence and do the same, when they change the location.

ABAMBO | Hard- and Software Engineer | Photographer

I

iCharles

Legend

Hi @Aleksij34873609yekr ,

I have reviewed the account that you have used to post and found out that you have a Creative Cloud for Teams plan, which gives you the benefit of allowing multiple users to work at the same time; by adding additional licenses for Creative Cloud for all apps based on your requirements and assign them to the users in your organization via the Admin Console. For more information on this, please go through the following help document.

Hope this helps!

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