Creative Cloud - only 4GB storage

Forum|Forum|3 years ago
October 1, 2022
4 replies
254 views

Hi, why do I have only 4GB cloud storage in Creative Cloud, while looking at Lightroom, my cloud storage is 100GB?

Cloud storage web assets

This topic is closed to new replies. Start a new post to keep the conversation going.

Correct answer Abambo

Educational licence managed by your University: Contact the support team of the university. They manage the cloud space available.

Abambo

Community Expert

Are you certain that you are working under a Teams or Enterprise licence? The "100 Gb" space looks like a Creative Cloud all apps licence.

ABAMBO | Hard- and Software Engineer | Photographer

D

Dirk22961943hsydAuthor

Participant

Hi, it is an educational license

best regards

Abambo

Correct answer

Community Expert

Educational licence managed by your University: Contact the support team of the university. They manage the cloud space available.

ABAMBO | Hard- and Software Engineer | Photographer

Tarun Saini

Community Manager

Hi @Dirk22961943hsyd,

We're sorry to hear about your difficulties. Would you mind sharing your Adobe ID with me via private message? Also, please check & confirm the below locations if you don't have any files.

https://assets.adobe.com/cloud-documents (Creative Cloud)
https://lightroom.adobe.com/libraries (Lightroom)
https://acrobat.adobe.com/link/home/ (Document Cloud)

You may also check this article for more info & let us know if that helps: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

Regards,

Tarun

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.