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Participant
October 1, 2022
Answered

Creative Cloud - only 4GB storage

  • October 1, 2022
  • 2 replies
  • 235 views

Hi, why do I have only 4GB cloud storage in Creative Cloud, while looking at Lightroom, my cloud storage is 100GB?

This topic has been closed for replies.
Correct answer Abambo

Educational licence managed by your University: Contact the support team of the university. They manage the cloud space available.

2 replies

Abambo
Community Expert
Community Expert
October 3, 2022

Are you certain that you are working under a Teams or Enterprise licence? The "100 Gb" space looks like a Creative Cloud all apps licence.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 7, 2022

Hi, it is an educational license

 

best regards

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
October 7, 2022

Educational licence managed by your University: Contact the support team of the university. They manage the cloud space available.

ABAMBO | Hard- and Software Engineer | Photographer
Tarun Saini
Community Manager
Community Manager
October 3, 2022

Hi @Dirk22961943hsyd,

 

We're sorry to hear about your difficulties. Would you mind sharing your Adobe ID with me via private message? Also, please check & confirm the below locations if you don't have any files.

 

You may also check this article for more info & let us know if that helps: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

 

Regards,

Tarun