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I
Ivie Lilly
Participant
March 20, 2014
Answered

Creative Cloud Packager - Adobe Muse Not Found After Installation

  • March 20, 2014
  • 1 reply
  • 735 views

Hello,

I'm on OS X. I've packaged every other CC app with the Creative Cloud Packager. They all work as intended. When I package Adobe Muse and install the build .pkg, the installer succeeds but then there is no Adobe Muse in /Applications. There is however an uninstaller in /Applications/Utilities/Adobe\ Installers/ for Muse. I've tried:

  • Installing the Muse .pkg on a machine with a fresh OS that has never had any Adobe apps installed before.
  • Installed the newest CC packager on a new machine.
    • Downoaded Muse
    • Packaged it
    • Installed the new .pkg on a fresh OS machine that has never had Adobe apps.
    • It still failed in the same way.

Please do not suggest I use http://www.adobe.com/go/muse_latest_mac because I have 500 macs to install this on. (although this works when I install it manually)

Thanks!

This topic has been closed for replies.
Correct answer Romsinha-9KMEUt

Hi Ivie Lilly,

Muse is packaged in Exception folder after package creation using CCP and should be installed from there. Below mentioned is the command to install Muse from Exception:

ExceptionDeployer.exe --workflow=install --mode=post.

Refer the article: http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html.

Regards,

Romit Sinha

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUtCorrect answer
Adobe Employee
March 21, 2014

Hi Ivie Lilly,

Muse is packaged in Exception folder after package creation using CCP and should be installed from there. Below mentioned is the command to install Muse from Exception:

ExceptionDeployer.exe --workflow=install --mode=post.

Refer the article: http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html.

Regards,

Romit Sinha

I
Ivie LillyAuthor
Participant
March 21, 2014

So, If I'm reading that correctly, I need to:

  • Create my own package that contains the Adobe Muse.pkg
  • Add the ExceptionDeployer tool and the exception files as a payload
  • Have the package install the generated Adobe Muse .pkg and then have a postflight script run a cached version of ExcpetionDeployer and and the exception files

If this is true, why doesn't the .pkg created by the Adobe CC packager already do this? If I uncheck the box that says not to deploy the Adobe Air installers, Muse does install with the generated .pkg, but it does not contain the license. If I go to the trouble of creating a package that installs the generated .pkg and then cashes the ExcpetionDeployer tool and the Exception files, it is going to contain the licence information?

My whole goal here is to easily deploy Adobe Muse CC to many computers automcatly with a .pkg the same way I deploy the rest of the CC apps. Any manual installing on each computer is not going to work for us.

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