Creative Cloud Packager - cannot download

Question

Hello community.I work in a school, we still use Adobe Photoshop Elements 12. It's an old version but it works perfectly well and suits our needs.While following this guide: https://helpx.adobe.com/uk/x-productkb/multi/silently-install-deploy-elements-ccp.htmlto get a silent install msi created it advised me to visit the adobe licensing website to download Creative Cloud Packager. I've searched all through the licensing site and I cannot find a download link.The guide also gives a link to the Admin console which is aedash.adobe.com but that site cannot be reached.I know that the packager is no longer updated but I should still be able to download it from somewhere?

kglad · Accepted Answer

I have managed to talk to (I think) an enterprise agent via web chat. As the software is out of support they cannot help.

rats.

that will probably be the end of it because pse 12 is almost 10 years old so the packager for it may not even be available any more.

kglad · Answer

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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