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Participant
April 12, 2018
Answered

Creative Cloud Packager not creating pkgs

  • April 12, 2018
  • 1 reply
  • 600 views

When I try to create a license only install package, CCP finishes and says it created the package successfully.

When I got to the destination, there is no Build directory and no actual pkg file.

The build log says...

[WARN] AdobePackageBuilder - Failed to update the timestamps for Install pkg

I got the same result on two Macs, 10.11.6 & 10.13.3.

Cleared caches and uninstalled and reinstalled Adobe IT Tools.

This topic has been closed for replies.
Correct answer Damien Berest

Hello

The Packager does not create a .pkg file for License file packages. You should find 4 files in the folder that is created:

  • AdobeSerialization
  • helper.bin
  • prov.xml
  • RemoveVolumeSerial

Run RemoveVolumeSerial, then AdobeSerialization, in a Terminal, with administrator rights, to apply the license. The Document below will give you the full process:

Adobe Creative Cloud license package

Kind regards

Damien

1 reply

Damien Berest
Adobe Employee
Damien BerestCorrect answer
Adobe Employee
April 13, 2018

Hello

The Packager does not create a .pkg file for License file packages. You should find 4 files in the folder that is created:

  • AdobeSerialization
  • helper.bin
  • prov.xml
  • RemoveVolumeSerial

Run RemoveVolumeSerial, then AdobeSerialization, in a Terminal, with administrator rights, to apply the license. The Document below will give you the full process:

Adobe Creative Cloud license package

Kind regards

Damien