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Question

I keep running into this error when trying to use CCP.  This occurs when attempting to sign in with our Adobe ID and password.  I have tried deleting the opm.db from my AppData folder and relaunching CCP.  I have also uninstalled CCP and reinstalled but am still getting this same issue.  This is really getting to the point where I'm spending more time troubleshooting issues with CCP instead of actually using it.

alisterblack · Accepted Answer

Could this be caused by your proxy environment? Does the same issue happen if you try connecting outside of your work network (e.g. at home)?Supported proxy configurations.

dfulcher · Answer

I don't know what a recommended amount of free space to run CCP might be, but I got this same message at around 75 GB free. I moved a clump of unrelated data off of the drive (about 255 GB), and now with 330 GB of hdd space available, my CCP runs fine. I'd not think it requires over 300 GB available, but 75 GB available space seemed to be not enough. Hope this helps.

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