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Participant
August 4, 2016
Question

Creative Cloud Packager Stuck

  • August 4, 2016
  • 8 replies
  • 1594 views

This is my first foray into CC.  Currently have CS6 installed on the target machines.

Standard Windows 7 Pro machines, fully patched and ready to go.

Logged into my admin console on adobe.com, downloaded the Creative Cloud Packager.

I want the software licensed to a device, not a user.

I think I've selected all the relevant tick boxes within the Packager.

I select the software I'd like to install, click go, and away it goes until 81%.

I've tried it twice, letting the program run for 3+hours each time. 

Each time it stops at 81%.  The app is marked as running in TaskManager.

Am I impatient or is this normal?

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8 replies

Participant
August 8, 2016

Anyone? 

Participant
August 8, 2016

24hrs to troubleshoot because the authentication servers are offline.  Sure am glad school isn't starting and I need to image 200 machines or anything. 

Participant
August 22, 2016

rlindenschmidt,

I'm having the exact same problem here....

An just posted a similar problem to you -

The only suggestion I have you might try is to:

make packages with  less apps....

It worked for me but has now stopped with say - 2 apps, so i'm in trouble...

Good luck,

If you found any clues - let the board know.

Regards,

Mark O'Neil

IT Services

Bialik College

Melbourne, Australia