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petchs02
Participant
January 15, 2016
Answered

Creative Cloud Packager Times Out

I am trying to install the creative cloud packager on my MACs running Yosemite 10.10.1 but after downloading the creative cloud packager, I try to open and get a pop up like below that eventually times out.

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    February 2, 2016

    It could be that the original download was damaged or corrupted, you might want to try downloading again.

    Is there anything your end such as proxy settings or firewall restrictions that may be blocking access to Adobe?

    See Network Endpoints and Proxy Environment Support

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    4 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    February 2, 2016

    It could be that the original download was damaged or corrupted, you might want to try downloading again.

    Is there anything your end such as proxy settings or firewall restrictions that may be blocking access to Adobe?

    See Network Endpoints and Proxy Environment Support

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    petchs02Author
    Participant
    January 19, 2016

    thanks but i cannot open the packager, so i can't click the .pkg file

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    Atul_Saini
    Atul_Saini
    Legend
    February 2, 2016

    Moving the discussion to Deployment for Creative Cloud Team, Enterprise, & CS‌

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