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BiANCHI_SL
Participant
August 27, 2013
Answered

Creative Cloud Packager won't install on Mac

  • August 27, 2013
  • 3 replies
  • 3529 views

I downloded the Creative Cloud Packager (CCP) through the team portal and launched the CCPLauncher.dmg file. I then launch the CCPLauncher app in it and it just hangs. Activity Monitor reports Creative Cloud Packager (Not Responding).

Mac OS : 10.7.5

Model: MacPro

    This topic has been closed for replies.
    Correct answer Romsinha-9KMEUt

    Hi BiANCHI_SL,

    Plesae navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old. Install CCP and try to launch it. If still the same issue then enable root and try to launch CCP: http://support.apple.com/kb/ht1528 .

    Regards,

    Romit Sinha

    3 replies

    S
    SuffieldTech
    Participant
    November 29, 2017

    Hi, I have tried this fix to resolve the same issue, however it is not working for me. Another suggestions?

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUt
    Adobe Employee
    September 4, 2013

    Please let me know the status.

    A
    asas234234234
    Participant
    February 5, 2015

    It fixed it for us - Thanks!!

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUtCorrect answer
    Adobe Employee
    August 29, 2013

    Hi BiANCHI_SL,

    Plesae navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old. Install CCP and try to launch it. If still the same issue then enable root and try to launch CCP: http://support.apple.com/kb/ht1528 .

    Regards,

    Romit Sinha

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