Creative Cloud packager won't package with Fuse?

Question

Greetings Adobe Support,my enterprise environment is getting this same error and it is a crap shoot - sometimes it works and other times it does not - but only under certain circumstances will it work.We are currently trying to use the Creative Cloud Packager to download and create a package to install "Adobe Creative Cloud for Teams (Complete)" - it FAILS to download and create a package every time without fail.HOWEVER, IF we un-check FUSE PREVIEWER it successfully downloads - if I select all of the apps (as that is what we purchased) then the download FAILSPlease advise, which document do we need to look at, in order to obtain the appropriate whitelist information?  ... of is there a new one or something else it might be etc - please advise? : http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.many thanks in advance,Best Regards,Derrick

Abhijit_Kr_ · Accepted Answer

Thank you,

Vijay is helping me via support

FYI - i am already aware that is why i was asking for help about what urls and ports that Adobe Forum support was suggesting to users, so i could engage our Network team to add to the white-list.

Hi Derrick,

Great, He is one of best Tech Agents. I am hopeful that you will get all your queries answered.

Please find the details for exceptions to be applied on your network.

Complete lists of Adobe Wildcards URL for the Whitelisting.

*.adobe.com

*.adobelogin.com

*.typekit.com

*.adobesc.com

Please Turn off SSL Scanning on HTTPS and HTTP (Port 80 and 443)

Apply these exceptions in the Firewall, Proxy and Web Filtering content. If Caching is enabled on Proxy try disabling the same.

Regards,

Abhijit Kumar

Jeffrey_A_Wright · Answer

Branching to a new discussion.

Creative Cloud packager won't package with Fuse?

15 replies

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