Ciao, come ritrovare la password di creative cloud installer , per le modifiche o per aggiornare creative cloud.
Mi chiede un nome e una password di amministratore e non riesco a ricordarmela o credo di non averla mai inserita. inoltre quando cerco di installare photoshop , con abbonamento che ho già, non me lo fa installare , forse devo aggiornare creative cloud sul desktop , ma senza password non riesco ad andare avanti. come fare ??
Grazie
Hi @Paolo5E64,
Thank you for reaching out.
It appears that you're being prompted for a password when trying to install or modify the Creative Cloud desktop app. Please note that this is not your Adobe account password, but rather the administrator password for your computer (Windows or macOS). This is required by your operating system to authorize changes or installations.
Here are a few steps you can try:
If you're using a personal computer:
Enter the same username and password you use to log into your device. If you haven’t set a password, simply press Enter without typing anything.
If you're using a school or work computer:
You might not have administrative privileges. In this case, please reach out to your IT administrator for assistance with the installation.
If you don’t recall setting a password:
Your user account may not have admin rights, or the password may have been set by someone else. You can try checking your system settings or contacting the person who set up your device.
If these steps don’t resolve the issue, please share a screenshot of the prompt you're seeing so we can better understand the situation and assist you further.
Regards,
^AN
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