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Marta27552356buci
Participant
Dec 13, 2022 11:39 AM UTC
Answered

Creative Cloud problem

Hi everyone. I just purchased Creative Cloud for Business, but I can't run any apps in Creative Cloud Deskop. I have a "request acces" information next to each application, even though i assigned a license in the admin panel. Even when I ask for access, it accepts it, nothing changes. Could soemone help?

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kglad
kgladCorrect answer
Community Expert
Dec 13, 2022 1:08 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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3 replies

Kanikas
Kanikas
Legend
Dec 13, 2022 11:41 AM UTC

Moving to Enterprise community 

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    Marta27552356buciAuthor
    Participant
    Dec 13, 2022 11:44 AM UTC

    How to do it?

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Dec 13, 2022 1:08 PM UTC

    open the support tab on your admin console > start chat or start case or request expert session.

     

    https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

    Translate
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