Creative Cloud Self Service Package - Apps cannot be installed / updated by standard users

Hi Community,

I'm trying to roll out Adobe Creative Cloud for Teams by using the Self Service Package created from within the admin console. It is getting pushed to the users machines and sillently installed in the system context. After it is installed, users can log into the cloud app and are able to install and update apps.

However if they reboot their machines, which are Windows domain joined, these privileges are no longer granted and they are prompted for admin credentials again. The config.xml for self service still has the appropriate option set to 'true' but its ignored somehow. It was the most important advantage for us compared to single licences to move to teams because we were promised standard users would be able to maintain their adobe products on their own with a self service package created from the admin console. Is there anything that I missed maybe? Do we have to modify any group policy to get this to work? I already chatted with support and they told me standard users would need full access to some directories specific to adobe but I already checked these and adjusted where necessary with no avail. I also created the other kind of package with the option to grant end users without administrator privileges the ability to install and update apps but these do not work as well. Installation and uninstallation really works fine with the installers and switches combined with the cleaning tools but it seems to just ignore my request to grant standard users permissions to install and update apps on their own.

Has anyone had similar experiences or encounters the same problem? Any help would be really much appreciated as my users now still always have to wait until someone from the it dep has time to maintain their products.

Regards

Nico