Creative Cloud updates for non admins

Forum|Forum|12 years ago
July 7, 2014
10 replies
3883 views

Graphic Designers with Adobe Creative Suite installed on Windows 7 workstations, in a corporate environment . Due to our IT audit requirements, users are not admins of their PCs and can not install software on their company owned PCs (to prevent pirating of software, unauthorized software, viruses and malware). However, users get constant prompts from Adobe Creative Suite regarding updates. This requires IT assistance to install these frequent updates. While other software updates (JAVA, FLASH, BROWSERS, etc) we automatically push (via AD or PDQdeploy).

How do I allow my Non-Admin users to install the Adobe Creative Cloud updates? I assume perhaps there is an option in my Active Directory GPO? If yes, can you please provided exact steps to fix this problem. Thank you,

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derekc22870598

Participating Frequently

Have there been any solutions for this? We are a corporate IT environment with restricted end users and I have one user who needs Illustrator. It seems the only way to get it to them is to go on their machine as administrator, install the CC installer app, then install Illustrator, then assign the license to them, then anytime Illustrator needs an update they will have to come find me.

Not enough users to justify setting up a local server. But enough to make this a real pain in the a double you know what. I'm tempted to tell them to find a different product instead of Illustrator instead of deal with this horrorshow.

Is there any easy way to do this? All I want to do is install Illustrator on their machine and turn off the update requests so they can just use Illustrator. But I can't even download it anymore.

Ken_Harris

Participant

Have you tried using the Remote Update Manager?

Have you created the Illustrator installer with the Creative Cloud Packager? You can install Remote Update Manager when you create the package and turn off app updates on the client. This means the user won't see that updates are available. But you will be able to trigger the install of available updates by running Remote Update Manager on the client (I do invoke RUM via command line using Apple Remote Desktop.

If you are simply using the Creative Cloud Desktop app to download the application, you will not be able to hide updates from the user and you will not be able to setup RUM. You must use the Creative Cloud Packager to set everything up. You don't need an Adobe Update server in-house to accomplish this. Just the Creative Cloud packager.

Adobe Creative Cloud Packager

derekc22870598

Participating Frequently

Thanks for the reply. I've never used Creative Cloud. I haven't figured out how to download the Illustrator installer yet. I've used the installer packager for Acrobat reader, standard, pro etc before, but never CC. Is there a tutorial for IT admins somewhere on working with CC?

BlueeyeDK

Participant

i cant make this work...... any one

J

JS714Author

Participant

I never got an reply from Adobe, I guess no one monitors their forums.

Ken_Harris

Participant

You can do this with Adobe Remote Update Manager (RUM) either with an in-house Adobe Update Server or without. I'm looking into whether using RUM without an AUS will auto install the new feature releases. I want the CC apps updated, but don't want to install the CC 2014 apps just yet.

Creative Cloud Help | Using Adobe Remote Update Manager

Creative Cloud Help | Using Adobe Update Server Setup Tool

D

domiknow

Participant

Would also like the solution to this problem.