Creative Cloud Web link just leads to blank screen - mac

Question

Has anyone else experienced this? When I try to access my files on Creative Cloud Web I get a blank screen in my browser (have tried safari, chrome and firefox), no error message just a blank screen. Other members of my team can see the files no problem. In fact, if I log into my account on another mac I can access the files but not on my work mac. If i try logging in as a different user it still shows a blank screen so it a problem specific to this mac with creative cloud web. Any help is appreciated.

Nikhil R Gupta · Accepted Answer

Hello,You can try to connect the machine with a different network. Try with your mobile hotspot. There must be something on this machine that may be blocking the Creative cloud web. Are you able to browse other adobe links? Like when you go to adobe.com and sign in or try going to your account and check if that works.You may also check the host's file as well. (Connection error)Thanks,Nikhil Gupta

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