Creative Cloud Will not open in Windows 10

Question

Running into an issue with Creative Cloud. Running Windows 10 Pro Build 17763. Creative Cloud will not open and therefore I cannot activate fonts in Illustarator 2020 and any online process I try does not work. I have read and tried numerous solutions posted by Adobe to no avail.I have tried to Repair CC several times but as soon as I reboot, CC goes back to not responding

I have tried to unisntall Creative Cloud to re-install but I cannot. I cannot remore Illustrator or any program installed by Creative Cloud.

Anyone have any other ideas?

Thank you.

Nikhil R Gupta · Answer

Hello,You can try the below steps:1. Close all Adobe applications nad process from task manager.2. Uninstall Creative Cloud desktop application. (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)3 Remove OOBE from user appdata folder. (C:\Users\username\AppData\Local\Adobe)4. Download and install the Creative Cloud desktop application. (https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html)5. Once done try to launch the Creative Cloud desktop application and check.Thanks,Nikhil Gupta

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