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Lars Abrahamsson
Lars Abrahamsson
Participant
September 1, 2014
Question

creative Cloude Packager won't start mac

  • September 1, 2014
  • 2 replies
  • 458 views

Creative Cloude Packager won't start the process on mine MacBook Pro 2013. whats wrong?

/Thomas

    This topic has been closed for replies.

    2 replies

    S
    Adobe Employee
    sarika02
    Adobe Employee
    September 3, 2014

    Hi Lars Abrahamsson,

    I would like to gather some information regarding your issue, So, please answer the questions below:

    • What is the exact issue that you facing?
    • Do you get any error while installing adobe CCpackager?
    • What is the Operating System that you are using?
    • Since when you are facing this problem. Has it ever worked for you?
    • What all CC products are currently installed on your system??
    • What all steps did you try from your end?

    If you have any other details regarding the issue that might help us, please feel free to mention that as well.

    Regards,

    Sarika

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    September 2, 2014

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

    Ashubijalwan1
    Adobe Employee
    Ashubijalwan1
    Adobe Employee
    September 3, 2014

    Please rename CCP folder to CCP.old from below location and re-install CCPlauncher again. it should work fine.

    User library>Application support>Adobe>CCP

    Let us know if this helps.

    Thanks,

    Ashish

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