CreativeCloud setup fails. Log File to follow.
I created a package using the CC Packager and selecting the programs I wanted. I included Acrobat Pro DC. I ran it from the network using the MSI file and found that Acrobat didnt install. I researched this and found the following page: Deploy Adobe Acrobat XI or DC which explains that Acrobat will not install unless setup.exe is run. I reverted the computer I was testing on, using a system restore to before Adobe CC was installed. Then I ran the same package but this time used the setup.exe from the network. It has failed every time, I have tried it using a batch file in --silent mode, as well as running "as administrator" (and I am logged in as an administrator).
03/08/16 10:47:46:958 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | Build Version - 1.9.4.5
03/08/16 10:47:46:958 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | Logging Level verbosity Set to 4
03/08/16 10:47:48:679 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
03/08/16 10:47:48:679 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | Bootstrapper launch location is :: \\vs-lcs-fs-01\FS-01 Share\Tech$\Applications\Adobe\Acrobat_CCloud2\Build\ASU\Set-up.dat
03/08/16 10:47:49:070 | [INFO] | | ASU | OPM | OPM | | | 6364 | Build Version - 9.0.1.57
03/08/16 10:47:49:070 | [INFO] | | ASU | OPM | OPM | | | 6364 | Logging Level verbosity Set to 4
03/08/16 10:47:49:570 | [INFO] | | ASU | OPM | OPM | | | 6364 | Schema version and schema compatibility version are same or greater than current
03/08/16 10:47:49:570 | [INFO] | | ASU | OPM | OPM | | | 6364 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
03/08/16 10:47:49:570 | [INFO] | | ASU | OPM | OPM | | | 6364 | No Record found for the input fields in opm_getValueForKey
03/08/16 10:47:49:570 | [INFO] | | ASU | OPM | OPM | | | 6364 | Released OPM refrence successfully in opm_freeLibRef
03/08/16 10:47:50:759 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | Build Version - 1.9.4.5
03/08/16 10:47:50:759 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | Logging Level verbosity Set to 4
03/08/16 10:47:50:759 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | The return code from the Bootstrapper Process is (0).
03/08/16 10:47:50:806 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | Successfully fetched the optionXML content from MSI database ...
03/08/16 10:47:50:806 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | The install language for Acrobat from the fallback map (en_US)
03/08/16 10:47:51:087 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 6492 | CreateProcess failed. PathToProcess does not exist.
03/08/16 10:47:51:087 | [FATAL] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | Failed to launch the Adobe Installer process.Stopping the installation process.
03/08/16 10:47:51:087 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 6492 | Failed in Acrobat deployment (0).Stopping the installation process.
03/08/16 10:47:52:782 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 6108 | Setup exiting with return code (5)
What is the solution? I need a way to install a selection of CC2015 products including Acrobat DC. I would prefer to be able to run it with no interaction required, from a command line or batch file, with the package on the network.
