Credit for Team Account

Question

I ordered 4 team account licenses for Creative Cloud and canceled them before the 14 days were up. This was a difficult process by the way that required the chat instead of a self-service deal. Now I looked at my statement and they billed me anyways and just gave me Adobe credit that I don't want to use.

How can I get the charge back to my original card?

alisterblack · Accepted Answer

Our documentation here - How to cancel your Adobe Creative Cloud plan or membership indicates that within 14 days you are entitled to a refund. If you believe a mistake has been made please reach out to our support team - Contact Customer Care

kglad · Answer

[moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

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