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adamc78986934
Participant
March 1, 2017
Answered

CS 5.5 unable to install on new computer

  • March 1, 2017
  • 1 reply
  • 347 views

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    If you have a volume license you must use a volume installer. The download is a retail installer.

    You can obtain the volume installer from the Licensing Website.

    1 reply

    alisterblack
    Inspiring
    March 2, 2017

    Hi adamc78986934,

    It looks like you downloaded this. Possibly the file became damaged. First step would be a fresh download.

    You can download CS 5.5 from here Download Adobe Creative Suite 5.5 products

    adamc78986934
    Participant
    March 6, 2017

    I tried downloading from that website and I still get the same message. We have a subscription through a business account. I had it on my old MacBook and now want to download it to my new MacBook Pro.

    alisterblack
    alisterblackCorrect answer
    Inspiring
    March 7, 2017

    Hi,

    If you have a volume license you must use a volume installer. The download is a retail installer.

    You can obtain the volume installer from the Licensing Website.