Skip to main content
langerm
langerm
Participant
September 22, 2016
Answered

CS Apps do not start properly. Need Help interpreting the Logs

  • September 22, 2016
  • 1 reply
  • 211 views

Hello,

I have a Problem running CC Apps on a Windows system. Shortly after start the App (in this case InDesign) stopps working and the process is set to inactive in Taskmanager. I gatherd the logfiles and it would be nice if someone could help me solve this issue.

http://pastebin.com/crpzc8p3 adobegc.txt

http://pastebin.com/dgY5P7Tv PDApp.txt

amt3.txt is too large for pastebins free service (753KB). has anyone a suggestion how i can provide you with the amt3 logfile?

Thanks in advance!

This topic has been closed for replies.
Correct answer alisterblack

Hi,

This link may help you Troubleshoot Creative Cloud apps installation and uninstallation errors

If your problem persists the best way to send your log file in is to contact us either via the Support tab in the Enterprise Dashboard or by this link  https://helpx.adobe.com/contact.html

1 reply

alisterblack
alisterblackCorrect answer
Inspiring
September 29, 2016

Hi,

This link may help you Troubleshoot Creative Cloud apps installation and uninstallation errors

If your problem persists the best way to send your log file in is to contact us either via the Support tab in the Enterprise Dashboard or by this link  https://helpx.adobe.com/contact.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices