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Participant
July 31, 2013
Question

CS6 - AAMEE Installation Failure

  • July 31, 2013
  • 1 reply
  • 1783 views

I am unable to install CS6 using the generated MSI file by AAMEE 3.1, I am running the following command from an administrative PowerShell window

msiexec /i CS6-AutoInstaller.msi /quiet

I have also tried the command above with out the /quiet and it shows the progress bar but it rolls back after a few seconds.

After reviewing the PDApp.log in the %temp% directory the last error is (including a few lines before and after for visibility):

[INFO] Utilities - File does not exist

[INFO] PIM-Uninstall - Launching RemoveAAM from: C:\Program Files (x86)\Common Files\Adobe\RemoveAAM.bin

[INFO] AAMEEUtilities - Process creation completed.

[FATAL] DeploymentManager - The return code from the Adobe Installer Process is (33).Stopping the uninstallation process.

[INFO] DeploymentManager - Provisioning tool launch location is :: C:\Users\<username>\AppData\Local\Temp\{D46B4614-C371-4D20-88A5-4117E6C796AD}\\{CB686F71-26E0-4404-9290-6CA0B8B8BA83}

[INFO] UninstallAAM - argc: 2

[INFO] UninstallAAM - Loading PIM.dll from: C:\Program Files (x86)\Common Files\Adobe\AdobePIM.dll

I can also provide the full log file if necessary.

The computer that I am testing with had CS5.5 Design Standard installed but has been uninstalled and I have cleaned up the temporary and program files directories.

Any ideas?

This topic has been closed for replies.

1 reply

Romsinha-9KMEUt
Adobe Employee
Adobe Employee
August 1, 2013

Hi CoryWolf88,

Please provide the system configuration.

Regards,

Romit Sinha

Participant
August 1, 2013

Romit,

Sorry for the confusion but what do you mean by the system configuration?

Are you referring to the OS or to the Adobe programs and how they are setup?

Romsinha-9KMEUt
Adobe Employee
Adobe Employee
August 1, 2013

Hi CoryWolf88,

Please let me know the OS information.

Regards,

Romit Sinha