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R
rcrespos
Participant
March 4, 2014
Question

CS6 Acrobat Pro Windows 7 Install Error

  • March 4, 2014
  • 2 replies
  • 1534 views

I tried several times to install cs6 and always get an error, I have not been able to install it, can you please help me?

Thanks

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s), 1 warning(s)

WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0

----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------

ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Acrobat Professional: Install failed

-------------------------------------------------------------------------------------

System Requirements

This topic has been closed for replies.

2 replies

E
EAMatt
Participant
July 25, 2014

i had the exact same issue. tried different suggested method but no luck...

eventually i found a way to get the Acrobat X Pro installed myself.

there is the procedure

1.) install CS6 package

2.) if Acrobat X Pro is failed to install then change all Windows language settings to US English

    *disable Anti-Virus if needed

3.) run Photoshop once to activate the license

4.) run the CS6 installation again to install Acrobat X Pro

5.) roll back Windows language settings if Acrobat X Pro is successfully installed

A
Adobe Employee
Abhijit_Kr_
Adobe Employee
March 4, 2014

Hi rcrespos,

If you are trying to install the software using a Disc then please copy all the content from the Disc to your computer and then try to install the same. If you continue to face the issue then please follow this KB article for further assistance

http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html

Please let me know if it helps.

Regards,

Abhijit

R
rcresposAuthor
Participant
March 5, 2014

Hello Abhijit, thanks for the help

I'm doing the installation from my hard drive with the download of CS6 everything installed ok but Acrobat Pro didn't

I already tried what you recommended but didn´t work

Any other suggestion?

Thanks, regards

R
rcresposAuthor
Participant
March 13, 2014

I have tried without success the solutions I've seen on the forum, is there any other way I can get assistance with this problem, I still can't install Acrobat Pro

thanks
regards

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