Skip to main content
Participant
September 16, 2016
Answered

Cs6 Design and Web Premium

  • September 16, 2016
  • 2 replies
  • 2175 views

I'm trying to figure out how to download:  Cs6 Design and Web Premium.  We previously purchased this product on CD disk in 2013.  The disk was purchased for Academic use and had 4 licenses.  The original CD has been lost and I'd like to download a single copy of software to a new computer (Dell Optiplex 780, 64-bit, Windows 7; 4Gb RAM).  I retained the SN from the original installation disk.  But under my Adobe account, the SN is not recognized as valid and I also cannot register the SN as an old product.  Plaese help.  Not sure if: 1) purchasing through our academic vendor 2) purchasing on a CD originally or 3) creative cloud or whether other download portals are at issue here?  Need some direction?

Thanks,

Paul

UMass Medical

This topic has been closed for replies.
Correct answer alisterblack

You can download CS6 from Download Adobe Creative Suite 6 applications

However if your serial number is a volume serial you will need a volume installer, which should be available under your account in the Licensing Website. licensing.adobe.com

2 replies

alisterblack
Community Manager
alisterblackCommunity ManagerCorrect answer
Community Manager
September 19, 2016

You can download CS6 from Download Adobe Creative Suite 6 applications

However if your serial number is a volume serial you will need a volume installer, which should be available under your account in the Licensing Website. licensing.adobe.com

Participating Frequently
November 23, 2016

I d.l. premium suite to recover what I lost to a hard drive crash, but now the system is stating the product I d.l. from adobe is missing a file? and is asking me to d.l. adobe advisor?

kglad
Community Expert
Community Expert
November 23, 2016

attach a screenshot of the error message, if it's in english.

kglad
Community Expert
Community Expert
September 17, 2016