CS6 Looking For License Everytime After Launching CC App

Question

Everytime I install or run a CC application like InDesign or Illustrator, the next time I run a CS6 app I get a message for a license number. So I do and the next screen makes it look like it's going to launch a web browser and log onto my account. But it never does make it to a page.

After I give it the CS6 license, no problems for awhile, but it the need for a license comes back eventually.

Any way to fix this permenitly so I do not have to give it my license everyday?

Thank you,

Ed Wong

Abhijit_Kr_ · Accepted Answer

HI Ed Wong,I am really sorry to hear that you are going through this issue. Please try these steps to fix the issueRename the SLStore to SLStore.old from this LocationWindows:C:\ProgramData\AdobeMac:/Library/Application Support/AdobeOnce done please rename OOBE to OOBE.old from this LocationWindows:C:\Users\(Your Username)\AppData\Local\AdobeMac:~/Library/Application Support/AdobePlease launch any Creative cloud application also the CS 6 applications and reactivate them once again. It should fix the issueregards,Abhijit

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