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noora40635777
noora40635777
Participating Frequently
January 23, 2018
Answered

Deactivate Adobe Acrobat Pro 2017 license

  • January 23, 2018
  • 1 reply
  • 12159 views

I would like to deactivate the license before re-installing windows on a computer that have acrobat 2017 perpetual license

the software was installed using ACW that have the serial number with 'Grant Offline Exception' checked

This topic has been closed for replies.
Correct answer Steve Cordero

Using Adobe provisioning toolkit enterprise edition

Unserializing a package

Use the following command to unserialize a package:

1

adobe_prtk --tool=UnSerialize --leid=<LEID> [--locale=locale] [--deactivate] [--removeSWTag]

Following are the supported arguments of the command.

--leid LEIDThe product’s licensing identifier (see Product identification).
--locale localeOptional; a locale code. For a list of the codes and the corresponding locales, see Locale Codes.
--deactivateOptional; deactivates the corresponding license from the system
--removeSWTag

Removes the SWTag files.

SWTag refers to universal identification tag files for software application titles created as per ISO/IEC standards (ISO/IEC 19770-2). These files enable an accurate, consistent, and automated method for discovery and management of software assets.

--forceOptional; forcefully deactivates the corresponding license from the machine

Some notes and recommendations:

  • The --deactivate option removes the SWTag files implicitly only if a valid license exists on the system.
  • This command requires the latest version of Adobe Application Manager. You can download the latest version from http://www.adobe.com/go/applicationmanager/.

1 reply

S
Adobe Employee
Steve Cordero
Adobe Employee
January 29, 2018

Activate and deactivate Adobe products

noora40635777
noora40635777Author
Participating Frequently
January 30, 2018

unfortunately the page does not answer my question, we do not have to sign in to use the application

S
Adobe Employee
Steve CorderoCorrect answer
Adobe Employee
January 30, 2018

Using Adobe provisioning toolkit enterprise edition

Unserializing a package

Use the following command to unserialize a package:

1

adobe_prtk --tool=UnSerialize --leid=<LEID> [--locale=locale] [--deactivate] [--removeSWTag]

Following are the supported arguments of the command.

--leid LEIDThe product’s licensing identifier (see Product identification).
--locale localeOptional; a locale code. For a list of the codes and the corresponding locales, see Locale Codes.
--deactivateOptional; deactivates the corresponding license from the system
--removeSWTag

Removes the SWTag files.

SWTag refers to universal identification tag files for software application titles created as per ISO/IEC standards (ISO/IEC 19770-2). These files enable an accurate, consistent, and automated method for discovery and management of software assets.

--forceOptional; forcefully deactivates the corresponding license from the machine

Some notes and recommendations:

  • The --deactivate option removes the SWTag files implicitly only if a valid license exists on the system.
  • This command requires the latest version of Adobe Application Manager. You can download the latest version from http://www.adobe.com/go/applicationmanager/.
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