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Participant
January 24, 2021
Answered

Deactivating ACC on a device

  • January 24, 2021
  • 1 reply
  • 399 views

Hello,

I am about to purchase a new computer and am required to use creative cloud as part of my degree. As I have creative cloud currently active on two old computers I need to deactivate creative cloud on one to these devices in order to put it on my new computer. I've tried to find tutorials but none have been helpful. What steps do I need to take to deactivate CC on my old HP laptop? 

thanks. 

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Correct answer Nancy OShea

You can deactivte devices from your Adobe account portal.  Log-in below.

https://account.adobe.com/plans

 

In my experience, attempting to install on a 3rd device automatically deactivates the other 2.

 

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
January 24, 2021

You can deactivte devices from your Adobe account portal.  Log-in below.

https://account.adobe.com/plans

 

In my experience, attempting to install on a 3rd device automatically deactivates the other 2.

 

Nancy O'Shea— Product User & Community Expert